Count on getting the right specialty medicines at the right time – reliably, safely and efficiently – with our state-of-the-art distribution systems.
Whether it’s oral, infusible or injectable specialty medications, we can help you get what your patients need – we process and deliver thousands of orders while maintaining a 99.98% order accuracy rating. By working with us, you will benefit from unmatched network scale providing you with greater availability, flexibility and choice.
You can make smarter purchasing decisions with our highly rated, web-based specialty drug ordering platform which offers real-time pricing and inventory levels, order status tracking, search functionality, integrated invoice & payment functionality, and custom reports.
We offer a full range of specialty practice solutions that can help you with everything you need to treat your patients. You can make sure each vial of costly injectable and infusible specialty drugs is accounted for from procurement through dispensing and billing with our specialty practice inventory management system with its easy integration with your practice systems. You can dispense the medications that your patients need to take at home with our in-office oral and self-injectable medication dispensary and pharmacy solution. And, you can gain purchasing power and savings by uniting with your peers under our specialty-drug group purchasing organization.
Our Verified Accredited Wholesale Distributor (VAWD) accredited distribution centers have a common saying, “It’s not just a package, it’s a patient.” By working with us to maximize your specialty drug ordering and distribution relationship, you can continue to deliver quality patient care while delivering and better business results.
Online drug ordering for specialty practices through the RSTCA Customer Center
The Customer Center, our online biopharmaceutical ordering platform for specialty practices, offers you real-time pricing and inventory levels, order status tracking, advanced search functionality, and robust reporting. Our convenient online portal helps save you time. We offer one-stop shopping for everything you need, plus, we provide targeted news and updates that matter most to your specialty practice. Additional benefits include:
Information you need, in one place: The comprehensive home page provides important product and order status updates as well as the ability to place orders with the convenience of your default Favorites list.
Simplified purchasing: Our user-friendly functionality and interface allow you to place orders with a variety of customizable options and provides centralized pricing and product availability.
Comprehensive financial management: Easily access invoices and credits, view financial history and conveniently make electronic payments.
Improved business intelligence: Access information to help you streamline the financial management of your practice. Reports include purchase history, up-to-date price lists and drug reimbursement reports providing CMS quarterly updates.
Customer service and support
We provide comprehensive and knowledgeable customer service and support for all your biopharmaceutical supply needs.
Our trained customer service representatives are available to help you with orders, returns, pricing, inventory management, assistance related to our online ordering portal and more. Our financial services representatives are available to help with invoice and payment questions. Agents are available Monday through Friday from 7:00 am to 7:00 pm CT.
For specialty practice customers who would rather do it themselves, online help and tutorials are available on the Customer Center, offering step-by-step and screen-by-screen assistance.